Lift Engineering & Maintenance Software
Trade-Linked delivers professional service reports with LOLER-ready documentation, breakdown coordination, and multi-brand workflows in one system. Create branded PDF reports with photos, fault codes, timestamps, and recommendations, while keeping LOLER, PUWER, and PPM records consistent on every visit. Engineers can complete reports offline in pits, shafts, and plant rooms, then auto-sync when signal returns—reducing “write it up later” and keeping job records complete.
The world's best companies trust Trade-Linked.
Trade-Linked is used by over 55,000+ companies across the globe
Built For Lift Servicing, Breakdowns, PPM, And Modernisation
Lift engineering is too technical and too high-risk for paper forms, scattered messages, and inconsistent reporting.
Trade-Linked gives you one consistent workflow for:
- Standardised service checks, safety notes, and repeatable visit records across engineers and sites.
- Fast coordination with fault details, photo evidence, timelines, and updates logged inside the job record.
- Capture upgrade scope, required works, site constraints, and recommendations in a clear, client-ready format.
- Track progress, record key details, and keep records complete from first fit to final handover.
- Deliver consistent, branded reporting that builds trust with FM teams and keeps responsibilities clear across multiple stakeholders.
Multi-Brand Reporting That Stays Consistent
Lift portfolios are rarely single-brand, and your reporting shouldn’t break down when the asset mix changes. Trade-Linked is built for multi-brand environments, such as Otis, KONE, Schindler, Thyssenkrupp, Orona, Stannah, Mitsubishi, GMV, and Pickerings, so every visit is documented the same way across sites and systems.
Engineers can capture lift type, controller, and drive details, serial numbers, model and age, site detail, and asset identifiers, plus faults, work completed, and photo evidence, so each report reads clearly, professionally, and consistently.
Compliance-Ready Documentation For Every Visit
Build structured templates for planned maintenance and compliance checks, so every engineer records the same critical details on each site.
Capture servicing and lubrication records, door gear checks, brake and governor tests, alarm and auto-dialler verification, car-top and pit inspections, shaft lighting, safety gear checks, buffers and interlocks, and electrical isolations, without relying on memory or paper forms.
Breakdowns Captured Clearly
For reactive callouts and entrapments, engineers can log fault codes, the cause of failure, required parts, and photo evidence with safety notes. Everything stays clear, traceable, and ready to share, even when the job is moving fast and decisions happen on the go.
Modernisation Surveys Included
For modernisation surveys, templates can cover controller upgrades, door operator replacements, shaft checks, and builders’ work requirements. The result is less variation between engineers, more consistent records, and stronger compliance records across LOLER, PUWER, and planned maintenance.
Multi-Visit Jobs, Kept Connected
- Lift work rarely ends in one visit, it runs through diagnosis, parts identification, ordering, return visits, installation, testing, commissioning, and handover.
- Trade-Linked keeps every stage linked inside one job record, so the workflow stays clear instead of scattered across paperwork and chats.
- Engineers can quickly see what happened last time, what evidence was captured, what parts are needed, and what the next step is.
- Contract managers and office teams get clear visibility without constant phone calls or chasing updates.
- Fewer repeat diagnoses, faster fixes, and a more predictable operation end-to-end.
Messaging That Stays Traceable
Breakdowns move fast, but your updates shouldn’t disappear into WhatsApp threads. Trade-Linked keeps real-time messaging inside the job record.
So engineers, operations teams, and contract managers communicate where the work lives, with notes and safety warnings, photos and evidence, parts requirements and ordering updates, plus ETA and client updates attached to the same timeline. That means clarity in the moment, and a clear record later when a client asks what happened or a dispute arises.
Branded PDF Reports
Trade-Linked turns site activity into professional, branded PDF reports that reflect your standards as a lift engineering provider.
What Each Report Can Include
Each report includes before-and-after photos, fault codes and damaged components, completed tests with compliance notes, recommendations and next steps, plus time and location stamps for a clear, traceable record.
Why It Matters
For FM companies, clear reporting is often the difference between being treated like a subcontractor and as a trusted partner. For insurers, evidence-led records help reduce liability exposure and support claims or incident responses. For clients, it looks professional, which helps you win and retain contracts.
Why Choose Trade-Linked
Trade-Linked is built for lift companies that want to standardise reporting across the operation without adding friction for engineers.
- Share-ready reporting that looks professional consistently
- Structured records that support LOLER, PUWER, and planned maintenance
- A workflow that keeps multi-visit jobs on track from first attendance to handover
- Messaging is kept inside the job record
- Clear parts tracking and updates
- Offline capability for low- or no-signal environments
Frequently Asked Questions (FAQs)
Does Trade-Linked Support Loler And Puwer Documentation?
Trade-Linked lets you build consistent templates for compliance checks, planned maintenance records, safety notes, and test documentation, so reporting stays consistent across engineers, sites, and visits.
Can Engineers Use It Offline?
Engineers can report offline to complete forms, capture photos, and log faults without signal, then sync everything automatically once connectivity returns.
Does It Work Across Different Lift Brands And Systems?
Trade-Linked supports multi-brand workflows, with detailed lift identifiers and system fields so records stay accurate across assets, controllers, and manufacturers.
Do We Still Need WhatsApp for Breakdown Coordination?
Breakdown communication can stay inside the job record, keeping updates, photos, and notes attached to the job and searchable later, with a clear timeline for traceability.
Customer Reviews
What Industry Leaders
say about us
Hear from the experts who trust Trade-Linked to streamline operations, boost efficiency, and drive success in their industries.
Daniel Morris – Morris Roofing & Restoration
Roofing & Exterior
Refurbishment
We’ve been part of Trade-Linked’s structured beta programme for the past six months, and I have to say – it’s already paid off. I just landed my biggest roof job to date and the client specifically said that the decision came down to the report that was shared with all the leaseholders. The detail, structure and branding of the custom smart report gave them total confidence. For a small team like mine, being able to present like a Tier 1 contractor is a game-changer.
Claire Reid – Precision Damp & Timber Specialists
Damp Proofing & Timber Treatment
“The beta rollout has been impressively polished. We’ve been testing all core modules – CRM, job tracking, quoting – but what’s been most transformative is the job scheduling and team collaboration. No more WhatsApp chaos or spreadsheet rot. Everything is now in one system, and our admin team loves the offline data sync from site surveys. Trade-Linked has built something that feels truly tailored to our industry – not generic field service software.”
Imran Ali – A1 Gas & Heating
Gas & Heating Engineering
“As a solo trader, I joined the Trade-Linked early access group to improve how I quote and follow up leads. What I didn’t expect was how much I’d rely on the CRM and templated job reporting. My quotes look more professional than ever, and I’m now tracking follow-ups without needing an extra CRM subscription. It’s helped me close more jobs and reduce missed opportunities. Support has been excellent too – very responsive and knowledgeable.”
Sophie Grant – Heritage Plaster & Lime Ltd.
Heritage & Lime Plastering
“We’ve been testing Trade-Linked’s beta for our estimating and reporting workflows. The custom smart form builder is hands-down one of the best tools we’ve used. I can build report templates that reflect the integrity of our heritage work, include optional service lines, and email a polished PDF that clients can digitally sign. It’s saving us hours each week and has elevated how we’re perceived by architects and project managers alike.”
Jake Holloway – Holloway Electrical Services
Domestic & Commercial Electrical
“We were invited into the controlled beta environment with Trade-Linked, and it’s been a brilliant investment of our time. The automated scheduling, real-time job updates, and token-based reporting system are cutting admin by nearly 40%. I especially rate the metrics dashboard – we’re now forecasting revenue and seeing which engineers are generating the most return per hour. It’s built for trades by people who understand trades.”
Customer Reviews
Testimonials
James L.
Roofing Contractor
Trade-Linked has transformed our operations. It’s simple, fast, and helps us close deals like never before- can we keep-on Beta testing?
Sarah M.
Construction Manager
We’ve saved hundreds of hours and improved client trust with automated reports and seamless communication. This is clearly made for the Construction Industry
James L.
Roofing Contractor
Trade-Linked has transformed our operations. It’s simple, fast, and helps us close deals like never before- can we keep-on Beta testing?
Ready To Modernise Your Lift Engineering Operation?
Trade-Linked gives lift service providers, breakdown teams, and compliance-driven lift companies the clarity and documentation needed to run more controlled operations and compete for more contracts.
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