2

terms and conditions

TRADE-LINKED LTD

TERMS AND CONDITIONS

(Global SaaS Agreement)

Effective Date: 01/01/2026
Last Updated: 01/01/2026

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the Trade-Linked platform, including:

The web application
The mobile application (iOS and Android)
All related services, integrations, APIs, and features

By creating an account or using Trade-Linked, you agree to be legally bound by these Terms.

If you are using the platform on behalf of a business, you confirm that you have authority to bind that business.

2. About Trade-Linked

Trade-Linked Ltd provides a cloud-based software platform designed for trades, construction professionals, and service-led businesses to:

Create digital forms and reports
Manage jobs and scheduling
Operate CRM systems
Generate invoices
Collaborate with subcontractors
Monitor analytics and performance

We reserve the right to modify or improve platform functionality at any time.

3. Account Registration

To use Trade-Linked, you must:

Be at least 18 years old
Provide accurate registration details
Maintain the confidentiality of your login credentials

You are responsible for all activity conducted under your account.

Trade-Linked is not liable for losses resulting from compromised credentials.

4. Subscription & Billing

4.1 Subscription Plans

Access to Trade-Linked is provided under paid subscription plans.

Plans may include:

Learner
Professional
Ultimate

Features vary by plan.

4.2 Payments

Subscriptions are billed monthly or annually in advance.
Subscriptions renew automatically unless cancelled before the renewal date.
All fees are exclusive of applicable taxes unless stated otherwise.

Failure to pay may result in suspension or termination of access.

4.3 Tokens (Where Applicable)

Certain plans may include usage tokens.

Tokens have no cash value.
Tokens are non-transferable.
Tokens may reset monthly depending on plan.

Unused tokens do not roll over unless explicitly stated.

5. Permitted Use

You may use the platform solely for lawful business purposes.

You agree not to:

Use the platform for illegal activities
Upload unlawful or infringing content
Attempt unauthorised system access
Reverse engineer or replicate the software
Interfere with system security
Distribute spam or malicious content

We reserve the right to suspend accounts that breach these Terms.

6. Customer Content

You retain ownership of all content uploaded to Trade-Linked, including:

Reports
Photos
Videos
CRM records
Job notes
Invoices

You grant Trade-Linked a limited licence to store, process, and transmit your content solely for the purpose of providing the service.

You are responsible for ensuring that you have the legal right to upload and process all data entered into the platform.

7. Automated & AI Features

Trade-Linked may provide automated tools, including:

Report generation
Workflow automation
Scheduling logic
Analytics insights

You acknowledge that:

Automated outputs must be reviewed before being shared with clients.
Trade-Linked does not guarantee factual accuracy of automated suggestions.
You remain responsible for professional judgments and final outputs.

Trade-Linked is not liable for decisions made solely on automated outputs.

8. Third-Party Integrations

Trade-Linked may integrate with third-party services such as:

Payment providers
Accounting software
Mapping services
Email providers

We are not responsible for:

Third-party outages
API changes
Pricing changes by third parties
Data errors originating from third-party systems

Use of third-party services is subject to their own terms.

9. Data Protection

Trade-Linked processes personal data in accordance with:

Our Privacy Policy
Our Data Processing Addendum

Customers are responsible for complying with applicable data protection laws when collecting and uploading personal data.

10. Platform Availability

We aim to provide reliable service but do not guarantee uninterrupted availability.

We may:

Perform maintenance
Release updates
Modify features
Temporarily suspend access

Where reasonably necessary.

11. Intellectual Property

All intellectual property rights in:

Software
Code
Branding
Platform architecture
Documentation

Remain the exclusive property of Trade-Linked Ltd.

You may not:

Copy
Resell
Reproduce
Reverse engineer
Create derivative works

Except as expressly permitted.

12. Confidentiality

Both parties agree to keep confidential information private and not disclose it to third parties except as required by law.

13. Limitation of Liability

To the maximum extent permitted by law, Trade-Linked shall not be liable for:

Indirect or consequential losses
Loss of profits
Loss of business opportunities
Loss of data beyond our reasonable control
Reputational damage

Total liability shall not exceed the subscription fees paid in the preceding 12 months.

Nothing in these Terms limits liability where prohibited by law.

14. Indemnity

You agree to indemnify Trade-Linked against claims arising from:

Misuse of the platform
Breach of these Terms
Infringement of third-party rights
Unlawful content uploaded

15. Termination

You may cancel your subscription at any time.

Trade-Linked may suspend or terminate access where:

Payment is not received
These Terms are breached
Security risks arise
Fraudulent activity is detected

Upon termination:

Access will cease
Data may be made available for export
Data may be deleted in accordance with retention policies

16. Governing Law

These Terms are governed by the laws of England and Wales unless mandatory local law requires otherwise.

Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Updates to These Terms

We may update these Terms from time to time.

Material changes will be communicated via:

Platform notification
Email communication

Continued use constitutes acceptance of the revised Terms.

18. Contact

Trade-Linked Ltd
Email: info@trade-linked.com

Scroll to Top

Join Our Waitlist

Join our Waiting List for your Chance to win 3 Months FREE subscription